Sales are final on all engraved items. Returns will NOT be accepted. To ensure you are pleased with your purchase, please review the following tips:
- Check to be sure your capitalization, spelling,and punctuation are as you want them. The text that you enter will be the EXACT text engraved on your item.
- Please make sure the font you have selected is the font you want. You may choose from four font styles.: Garamond, Avenir, Snell RoundHand and Zapf Chancery. For a clean, contemporary look, choose Avenir. Garamond works well for a more traditional treatment. For monograms or congratulatory messages, you might try the Snell RoundHand or Zapf Chancery scripts.
- For smaller pieces like stemware, barware, small bowls, vases, and so on, Simon Pearce recommends engraving only initials or monograms due to space limitations.
- When entering a monogram, enter the initials in the normal sequence (ABC). The Simon Pearce Company will place the surname initial in the center. (ACB).
- Each product has a limit on the number of characters that can be engraved. You can ring Ann Marie's at 1-800-706-9993 for assistance.
We will confirm all your details by email or phone to ensure everything is done correctly and to your satisfaction.
Please allow up to 4 weeks for engraving and delivery. (Rush options are available for an additional fee.)
If you have questions or special requests, please contact Ann Marie's at 800-706-9993.